Official Data Protection Policy

Privacy Policy 65bet

At 65bet, your privacy is more than a legal obligation — it is our commitment to every player. We ensure your personal data is collected, processed, and stored with full transparency using the latest encryption technology. Please read this policy to fully understand your rights.

Updated: January 2026
SSL 256-bit
Encrypted Data
KYC Verification
No Data Selling

65bet takes the privacy of every player on our platform seriously. This Privacy Policy details the types of personal data we collect, the purposes for which it is used, how it is protected, and your rights as the data owner. This Policy applies to all users who access the 65bet website, use our mobile app, or interact with any of our services.

1 Personal Information We Collect

To deliver a safe, reliable, and personalised experience, 65bet collects certain categories of personal information. We only collect what is strictly necessary for legitimate purposes and do not engage in excessive data collection.

Account Registration Information

When you register a new account at 65bet, we collect the following basic information:

  • Full name as it appears on your identity document
  • A valid and active email address
  • Malaysia mobile phone number
  • Date of birth (for age verification — 18 years and above)
  • Self-selected password (stored in encrypted form)

Identity Verification Information (KYC)

As a responsible platform, 65bet conducts a Know Your Customer (KYC) process before your first withdrawal is processed. As part of this process, we may request:

  • A copy of your identity card (MyKad) or valid passport
  • Recent proof of address document (such as a utility bill or bank statement)
  • Bank statement or proof of payment method used
  • A selfie holding your identity document (in certain cases)

Transaction and Financial Information

Every deposit and withdrawal you make will have the following information recorded for accountability and anti-fraud purposes:

  • Amount and date of each transaction
  • Payment method used (DuitNow, FPX, bank transfer)
  • Associated bank account number (stored in encrypted form)
  • Withdrawal and deposit history

Technical and Usage Information

Automatically, our system records technical information when you use the platform:

  • IP address and approximate geographic location
  • Device type, operating system, and web browser
  • Login time, session duration, and in-platform activity
  • Cookie and related tracking technology data

 Important Note: All sensitive information such as bank account numbers and identity documents is stored in encrypted format using AES-256 encryption and cannot be accessed by staff without specific authorisation.

2 How We Use Your Data

65bet uses collected data solely for legitimate, clearly stated purposes. We never use your data for any other purpose without first obtaining your consent.

Purpose of Use Data Type Legal Basis
Account Management Name, email, phone number Service contract
Identity Verification (KYC) ID documents, photos Legal obligation
Payment Processing Financial and banking data Service contract
Security & Anti-Fraud IP address, login activity Legitimate interests
Service Communications Email, phone number Service contract
Platform Improvements Usage and analytics data Legitimate interests
Regulatory Compliance All transaction records Legal obligation

We will not use your data for third-party marketing purposes without your explicit consent. If you have agreed to receive marketing communications from 65bet, you may withdraw that consent at any time through your account settings.

Data Minimisation Principle: 65bet adheres to the principle of minimal data collection — we only collect what is strictly necessary and do not retain data longer than required.

3 Data Sharing with Third Parties

65bet does not sell, rent, or share your personal data with third parties for marketing or commercial purposes. However, in the course of operating the platform, we share certain data with the following parties based on legitimate needs and interests:

Payment Service Providers

To process your deposits and withdrawals, we share the necessary transaction details with our approved payment gateway providers. These providers are bound by PCI-DSS security standards and strict confidentiality agreements with 65bet.

Game Providers

Third-party gaming companies that provide game content on our platform may receive the player ID and game session data needed to run those games. They do not receive your financial or personal identification information.

Authorities and Regulators

65bet fully complies with Malaysia's legal obligations. We will disclose data to the relevant authorities when required by law, court order, or official investigations relating to fraud, money laundering, or financial crime.

Auditors and Professional Advisors

Independent auditors, lawyers, and professional consultants involved in the management of 65bet's business may access certain data subject to legally binding confidentiality agreements.

 65bet never sells or discloses your personal data to advertisers, marketing companies, or any third parties unrelated to platform operations without your consent.

4 Security and Data Protection

Data security is the foundation of trust between 65bet and our players. We invest in industry-grade security infrastructure to ensure your data is always protected against unauthorized access, theft, or leakage.

Technical Protection Layers

  • 256-bit SSL/TLS Encryption: All data transmitted between your device and 65bet's servers is fully encrypted. You can verify this via the padlock icon in your browser's address bar.
  • Data-at-rest encryption: Sensitive data stored in our databases is protected by AES-256 encryption, including passwords, bank account numbers, and KYC documents.
  • Two-Factor Authentication (2FA): Players can activate 2FA for an extra layer of security during login.
  • 24/7 activity monitoring: Our anomaly detection system continuously monitors for any suspicious activity.
  • Firewall and DDoS protection: Our infrastructure is protected by multiple layers of firewalls and intrusion prevention systems.

Organizational Measures

  • Access to players' personal data is restricted solely to staff who genuinely require it
  • All staff who handle personal data have undergone data protection training
  • Internal and external security audits are conducted on a regular basis
  • Clear and well-trained security incident response procedures

 Breach Notification: In the event of any security incident affecting your data, 65bet is committed to notifying you within a reasonable timeframe and taking the appropriate remedial steps.

5 Cookies and Tracking Technologies

65bet uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled.
  • Performance Cookies: Collects information on how you use the platform to help us improve it. All data is anonymized.
  • Functional Cookies: Remembers your preferences such as language, display settings, and login details so you don't have to re-enter them.
  • Analytics Cookies: Helps us understand overall usage patterns for continuous platform improvement.

You can manage your cookie settings through your web browser settings. Please note that disabling certain cookies may affect the functionality of some sections of the 65bet platform.

6 Your Rights as a Player

As the owner of your personal data, you have certain rights that are protected and respected by 65bet. We are committed to facilitating the exercise of these rights without any unreasonable obstacles or charges.

Right of Access

You may request a copy of all personal data we hold about you at any time.

Right to Rectification

If your data is inaccurate or incomplete, you may request a correction through your account settings or our support team.

Right to Erasure

Under certain circumstances, you may request the deletion of your personal data, subject to legal retention obligations.

Right to Object

You may object to the processing of your data for direct marketing purposes or other purposes based on legitimate interests.

Right to Data Portability

You may request your data in a structured, machine-readable format for transfer to another service.

Right to Restriction

Under certain circumstances, you may request that we temporarily restrict the processing of your data.

To exercise any of the above rights, please contact our support team via Live Chat or email at [email protected]. We will process your request within 30 business days.

7 Data Retention Period

65bet does not retain your personal data longer than necessary. Retention periods are determined based on the purpose of data collection and applicable legal requirements.

Data Category Retention Period Reason
Active account data Throughout the active account period Service requirements
Transaction records 7 years after transaction Financial regulatory compliance
KYC Documents 5 years after account closure AML/legal requirements
Communication logs 2 years Dispute resolution
Technical data / logs 90 days Security and troubleshooting
Marketing data (with consent) Until consent is withdrawn User consent

Once the retention period has ended, data will be securely deleted or anonymised so it can no longer be linked to you.

8 Minor Account Protection

65bet is a platform intended exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from minors.

Our age verification process is applied at registration and re-confirmed during KYC. Should we find that an account was registered by an underage individual, the account will be closed immediately and all associated data will be securely deleted.

 If you become aware or suspect that a minor has registered an account at 65bet, please contact us immediately so we can take the appropriate action.

9 Changes to This Privacy Policy

65bet reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or platform improvements. Any changes will take effect immediately upon publication on this website.

For significant or material changes, we will endeavour to notify you via your registered email or in-platform notification at least 7 days before the changes take effect. Your continued use of the 65bet platform following any policy update will be considered your acceptance of the latest version of this Privacy Policy.

We encourage you to review this page regularly to stay informed about how we protect your information.

Current Version: This Privacy Policy is effective from January 2026. The latest update date will always be displayed at the top of this page.

10 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how 65bet handles your personal data, our team is ready to assist at any time.

Live Chat
Available 24/7
Help Centre
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Why Your Data Secure at 65bet

We build a robust data protection system so you can play with peace of mind, free from worry about the security of your personal information.

256-bit SSL Encryption

Every deposit and withdrawal you make is protected by 256-bit SSL encryption — the same security technology used by Malaysia's major banks.

Strict KYC Verification

Our KYC process ensures that only legitimate individuals can register and use the platform, protecting the player community from identity fraud and fake accounts.

No Data Sales

65bet has never and will never sell your personal data to any third party for marketing purposes. Your data belongs entirely to you.

2FA For Your Account

Enable two-factor authentication in your account settings for added protection. Even if your password is compromised, your account stays secure with 2FA.

24/7 Real-Time Monitoring

Our anomaly detection system monitors any unusual activity in real time and will immediately take preventive action if a threat is detected.

Full Legal Compliance

65bet fully complies with all Malaysian legal requirements relating to data protection, ensuring your rights as a user are consistently protected and respected.

Question Common Privacy

Absolutely not. 65bet never sells, rents, or discloses your personal data to any third party for marketing or commercial purposes. We only share data necessary with service providers directly involved in platform operations, such as payment processing, subject to strict confidentiality agreements.

You may submit a data access request via our 24/7 Live Chat or by emailing [email protected]. Clearly state that you are making a data access request under your privacy rights. We will process your request and send a copy of your data within 30 business days, free of charge.

When you close your account, personal data no longer required for legal purposes will be deleted within 90 days. However, financial transaction records are retained for 7 years and KYC documents for 5 years after account closure, as required by Malaysian financial law. After these periods, all data will be securely and permanently deleted.

You can manage your cookie settings through your web browser settings (Chrome, Firefox, Safari, etc.). Go to the Privacy or Security section in your browser settings to control cookies. Please note that disabling essential cookies may affect the login functionality and session security of your 65bet account.

Yes. All financial information, including bank account numbers, is stored in encrypted format using AES-256 encryption. Payment processing is handled through PCI-DSS compliant payment gateways. 65bet staff do not have access to your full bank account number — only the last few digits are displayed for verification purposes.

Ready to Play with Secure?

Register a 65bet account today and enjoy over 1,000 games with industry-standard data security guaranteed. Your privacy is our priority.

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